604-320-0505 or 310-Kids(5437)


I just made a donation online through the website using my credit card and see a pending charge. How do I know if the charge fully cleared?

If you make a donation online, you will get an email shortly after (also check your email’s Junk Folder) with a link to download your tax receipt and print at home (look for this line on your received email ” Click here to download your pdf tax receipt: eReceipt).

On your online Credit Card Statement, you may see “BB* Pending and Mississauga ON” or something similar. This is our Blackbaud Payment Processor and once your bank finalizes your payment you may see Variety BC 604 320 0505 on your actual credit card statement.  If you have any questions, contact Donor Services.