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FAQ

Philanthropy Services

How can I advise that someone in my household who was a donor to Variety BC has passed away ?

Please call us during office hours at 604-320-0505 and press 2 or email [email protected] with the following information: Current information

Name of Deceased
Last Mailing Address
Email address/phone number
Name and Relationship of Deceased (including mailing address if they were a monthly donor to have final tax receipt sent to)

I have misplaced a tax receipt or require a corrected tax receipt. Can I get a replacement?

Yes, please contact us at either 604-320-0505 (press 2) or email us at [email protected] with the following information:

  • Your name
  • Your address
  • Payment Method Used (Cash/Cheque/Credit Card – Visa, Mastercard, American Express)
  • Approximate date gift was made (MM/DD/YYYY)
  • Gift amount
  • Details e.g. made to an event, delivery method (Email or Mail)

How can I make a donation?

There are three easy ways to make a donation to Variety – the Children’s Charity of BC

  • You can make a single donation or set up a monthly donation (credit card or direct debit) quickly and securely on our online donation page.
  • Call us at 604-320-0505
  • Mail a cheque made payable to ‘Variety – the Children’s Charity of BC’ to:

Variety – the Children’s Charity of British Columbia
4300 Still Creek Drive
Burnaby, BC
V5C 6C6

I just made a donation online through the website using my credit card and see a pending charge. How do I know if the charge fully cleared?

If you make a donation online, you will get an email shortly after (also check your email’s Junk Folder) with a link to download your tax receipt and print at home (look for this line on your received email ” Click here to download your pdf tax receipt: eReceipt).

On your online Credit Card Statement, you may see “BB* Pending and Mississauga ON” or something similar. This is our Blackbaud Payment Processor and once your bank finalizes your payment you may see Variety BC 604 320 0505 on your actual credit card statement.  If you have any questions, contact Donor Services.

Will my donation be tax deductible?

Donors will receive an official receipt for tax purposes from Variety BC either by mail or email based on their communication preferences.

Gifts from foundations, auction purchases at one of our events, associations, etc would be eligible for an unofficial receipt.

For donations made online directly from our website, donors will receive an email confirmation with a link to their tax receipt shortly after the donation is made and has been processed. We advise donors to check their email junk/spam folders as sometimes the confirmation can go there if we are not on the donor’s “safe senders” or contact list.

Purchases of items such as raffle or 50/50 tickets from our events are not eligible for a tax receipt due to getting a benefit.

If you have a further question, contact Donor Services.

How to change my address?

Please email [email protected] your old address and your new address.  We will be sure to make the change on your account.  Thank you for supporting Variety BC!